OLIVE STRAIGHT FIT JEANS

EXCHANGE/RETURN POLICY

1. You have 14 days to notify us that you wish to return the items from the date of delivery and a further 7 days for the returned product(s) to reach us. 
2. For COD orders coupon code will be provided in the span of 5 working days from the day of return pickup on your registered e-mail address.
3. 100 are applicable for returns and exchanges and COD orders.
4. Please return in the same condition that it was shipped to you. If the products are returned in a poor condition or have clearly been worn then we cannot refund your money. 
5. Please allow 7 days for the returns to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND/BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE AND IF THE CUSTOMER RETURNS ALL THE PRODUCTS MADE IN THE ORDER.
6. Payments made with COD option WILL RECEIVE A COUPON CODE WORTH THE SAME AS YOUR ORDER VALUE WHICH CAN BE USED ANYTIME FOR FUTURE PURCHASE.
7. You can get in touch with us about any issue at wecare@freakins.com and we will gladly solve it for you. You can also reach out on Instagram @freakinsindia for a faster response.
8. If you want to issue a Gift Card, kindly note that only Prepaid orders would be accepted.
9. For Exchange Orders & COD Order: Shipping Charges will be extra.        
10. Cancellations will only be possible till the order has not been dispatched from our warehouse. 

For Exchange/ Return, fill the Form attached below and we shall respond to you in next 48 hours. Happy shopping!

FORM: Return/Exchange Form