Return / Exchange Form


(Applicable On Every Product Not Listed Under Flash Sale TAB and few products - kindly read service policy)

We want you to be happy with your Freakins purchase!

- We offer 14-day no-questions-asked returns/exchanges on both Prepaid and COD orders.

- Shipping charges not to be refunded for any orders.
- ⁠Shipping of INR 100 will be deducted from refund when returning a product. Although, if you opt for a gift card - we shall give you as a loyal customer gift card 150 INR additionally with 100% refund.
- ⁠Gift cards are reusable.
- ⁠Exchanges are free up to 2 for an order. Over that shipping fee of 100 INR per exchange to be charged.
- ⁠exchange can be done with the same product and or any other product across the website.

- If you choose return on

- Prepaid order, you'll get a refund on your original payment mode within 5-7 working days after pickup. 

- COD order, you'll receive a refund on the selected payment mode with 5-7 working days post pickup

- Please allow us 7 days to process all returns and exchanges.

- Please ensure returned items are unworn and undamaged.

- Please note that we don't allow any returns or exchanges for Flash Sale products.