Initially I'd bought 26 and wanted an exchange. The process was very simple and easy, fill the form and return the item. They update every step and the jean fits like a dream! Very very thick material so might not be very breathable during hot summers. But being high waisted and wide legged, it compliments my shape. The pockets aren't deep or functional, hardly holds a phone, this could be worked on (although I get it, that it'll deform the shape and fit), but overall, awesome purchase. Worth the money! The length was a little long for me, if they could customize though, it would be great. 9/10, I'd say.